Lola was a puppeteer since she could remember. She made her name for improvising while performing. One glance at the audience was suficient for her to construct a mental skeleton for a story, then to weave an action around it. She was skilled beyond imagination, anyone agreed on that. She had one problem, though. Her hands were always cold. That would make the job impossible for many, but not for Lola. It was for two reasons: self esteem and self efficacy. She could get over the problem and it felt good. She was able to convince herself that stiff hands provide for more shaky movement, thus the puppets looked really interesting in action. A glympse at her audience helped to define the climate of interaction.